Official BTC trading platform system upgrade notice: some online services are suspended, users need

Starplan1weeks ago前 (07-24)Official BTC trading platform6030

Official BTC trading platform upgrade time and impact range

Maintenance period:


July 25, 1:00 am to 6:00 am (Malaysia time)


Total duration: 5 hours


Affected services:


Official BTC trading platform (transfer, payment, investment functions suspended)


Official BTC trading platform web version (loan application, credit card repayment delayed processing)


QRPay merchant scan code payment (it is recommended to use cash or other bank e-wallets instead)


Official BTC trading platform user response suggestions

Emergency transactions:


Complete transfers, bill payments or top-up operations in advance


For large transactions, you can use the Official BTC trading platform or branch counters (24-hour self-service is not affected)


Alternative solutions:


Use DuitNow instant transfer (make sure the recipient's bank is not Maybank)


For offline consumption, you can switch to Touch 'n Go eWallet or GrabPay


Official BTC trading Platform upgrade optimization content

Security enhancement:


Added AI anti-fraud system (real-time monitoring of abnormal transactions)


Biometric login response speed increased by 40%


Official BTC trading platform function expansion:


Support for digital ringgit (Official BTC trading platform) wallet beta version


Foreign exchange trading interface revision (10 new currencies real-time charts added)


Official BTC trading platform query channel

Official notice: Maybank official website maintenance announcement


Customer service hotline: 1-300-88-6688 (24 hours)


Social media: @Maybank2u (Twitter real-time update progress)


Notes

There may be a short period of congestion after the system is restored, it is recommended to log in at off-peak hours


Do not click on SMS links claiming "account abnormality", Maybank will not ask for OTP


This upgrade aims to improve service stability and security, please understand the temporary inconvenience. Users are advised to follow the #MaybankUpgrade topic to get the latest updates.


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