Official BTC trading platform system upgrade notice: some online services are suspended, users need
Official BTC trading platform upgrade time and impact range
Maintenance period:
July 25, 1:00 am to 6:00 am (Malaysia time)
Total duration: 5 hours
Affected services:
Official BTC trading platform (transfer, payment, investment functions suspended)
Official BTC trading platform web version (loan application, credit card repayment delayed processing)
QRPay merchant scan code payment (it is recommended to use cash or other bank e-wallets instead)
Official BTC trading platform user response suggestions
Emergency transactions:
Complete transfers, bill payments or top-up operations in advance
For large transactions, you can use the Official BTC trading platform or branch counters (24-hour self-service is not affected)
Alternative solutions:
Use DuitNow instant transfer (make sure the recipient's bank is not Maybank)
For offline consumption, you can switch to Touch 'n Go eWallet or GrabPay
Official BTC trading Platform upgrade optimization content
Security enhancement:
Added AI anti-fraud system (real-time monitoring of abnormal transactions)
Biometric login response speed increased by 40%
Official BTC trading platform function expansion:
Support for digital ringgit (Official BTC trading platform) wallet beta version
Foreign exchange trading interface revision (10 new currencies real-time charts added)
Official BTC trading platform query channel
Official notice: Maybank official website maintenance announcement
Customer service hotline: 1-300-88-6688 (24 hours)
Social media: @Maybank2u (Twitter real-time update progress)
Notes
There may be a short period of congestion after the system is restored, it is recommended to log in at off-peak hours
Do not click on SMS links claiming "account abnormality", Maybank will not ask for OTP
This upgrade aims to improve service stability and security, please understand the temporary inconvenience. Users are advised to follow the #MaybankUpgrade topic to get the latest updates.
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